Q Can you supply the relevant documentation?
A Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.
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For samples, the lead time is about 7 days. For mass production, the lead time is 15-20 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.
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You can make the payment to our bank account, Western Union or PayPal: 30% deposit in advance, 70% before shipment.
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We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction
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Yes, we always use high quality export packaging.
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We are manufacturer and we have import and export right.
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Stored in cool and dry place, avoid humidity and direct sunlight.
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Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.
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HPMC is used in pharmaceuticals, food manufacturing, cosmetics, construction, and even in the production of biodegradable materials.
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Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we suggest you to consult our sales people.
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The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.
